Return-Path: Delivered-To: craig.andrews@tessol-inc.com Received: from gator4254.hostgator.com by gator4254.hostgator.com with LMTP id mD1TO/eg2GSSRw8AcizydQ (envelope-from ) for ; Sun, 13 Aug 2023 04:23:03 -0500 Return-path: Envelope-to: craig.andrews@tessol-inc.com Delivery-date: Sun, 13 Aug 2023 04:23:04 -0500 Received: from mailrelay1.mijnmailprovider.nl ([46.235.45.179]:56218) by gator4254.hostgator.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.96) (envelope-from ) id 1qV7JO-004COH-2G for craig.andrews@tessol-inc.com; Sun, 13 Aug 2023 04:23:03 -0500 Received: from mailnode8.webreus.email (unknown [46.235.42.205]) by mailrelay1.mijnmailprovider.nl (Postfix) with ESMTP id BF931375D1 for ; Sun, 13 Aug 2023 11:22:49 +0200 (CEST) Received: from localhost (unknown [127.0.0.1]) by mailnode8.webreus.email (Postfix) with ESMTP id 9740B10006C3 for ; Sun, 13 Aug 2023 09:22:49 +0000 (UTC) Received: from mailnode8.webreus.email ([127.0.0.1]) by localhost (mailnode8.webreus.email [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id ns17SViikXSp for ; Sun, 13 Aug 2023 11:22:49 +0200 (CEST) X-MMP-Auth-Sender: edzard@kolks.nl Received: from DESKTOPMLGLANC (095-097-096-018.static.chello.nl [95.97.96.18]) (Authenticated sender: edzard@kolks.nl) by mailnode8.webreus.email (Postfix) with ESMTPA id E3E61140D9E9 for ; Sun, 13 Aug 2023 11:22:48 +0200 (CEST) From: To: "'Craig Andrews'" References: <8633A976-BE78-4677-9660-4F4705D70740@tessol-inc.com> In-Reply-To: <8633A976-BE78-4677-9660-4F4705D70740@tessol-inc.com> Subject: RE: PCB order issue confirm2667557A_Y102---JLCPCB / TIndy order Date: Sun, 13 Aug 2023 11:22:47 +0200 Message-ID: <023e01d9cdc7$b9f6b740$2de425c0$@kolks.nl> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_023F_01D9CDD8.7D852C90" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdnNx7aodjOo0IJJQQya3opQ4+BYvQ== Content-Language: en-nl X-Spam-Status: No, score=-0.5 X-Spam-Score: -4 X-Spam-Bar: / X-Spam-Flag: NO This is a multipart message in MIME format. ------=_NextPart_000_023F_01D9CDD8.7D852C90 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hello Craig, =20 Hope all is well with you. =20 I ordered some items from you through Tindy. Yesterday you send me an = e-mail (edzard@netbase.eu ) but somehow I = can=E2=80=99t respond through the Tindy environment. =20 I have the next version of the SDK cpu and display boards on order as = well as another keycap set. Maybe you would want to cancel this order = and wait a few weeks for those boards to arrive? Or download the next = version and order directly from a pcb shop like jlcpcb? Let me know, you can cancel this order and reorder when the next version = is available so you do not have to patch =20 I would like the newest version of the PCB=E2=80=99s and Keycap. I = suggest we let this order go through (too much hassle to cancel en = reorder) and you send me the PCB=E2=80=99s/IC etc. when the new version = is ready. =20 Is there also a PCB (or Geber file) for the keycap available ? On your = Website these files return an error (not there or something like that). =20 =20 Thanks for your time and trouble, =20 =20 Best regards, =20 Edzard=20 Eindhoven =E2=80=93 The Netherlands =20 =20 =20 Van: Craig Andrews =20 Verzonden: Wednesday, 2 June 2021 02:57 Aan: Edzard Kolks Onderwerp: Re: PCB order issue confirm2667557A_Y102---JLCPCB =20 Edzard =20 Sorry, I still have not gotten a chance to go this. My son is moving = houses and have been helping him the last few days Will get to this as soon as I can. Hopefully I just need to update their = clearance and refill the ground, but if it is a trace problem that = could take a while longer.=20 =20 Regards =20 Craig On May 31, 2021, at 10:39 AM, Edzard Kolks > wrote: =EF=BB=BF Craig, =20 Not a problem at all! =20 Sorry for the troubles! =20 Maybe they changed their specs indeed: https://jlcpcb.com/capabilities/Capabilities =20 =20 =20 =20 Edzard =20 From: Craig Andrews > Date: Monday, 31 May 2021 at 19:02 To: > Subject: Re: PCB order issue confirm2667557A_Y102---JLCPCB =20 Edzard Unfortunately I will be unable to modify the file today. I will email = an updated file tomorrow. Perhaps they have changed their = specifications? On May 31, 2021, at 9:48 AM, Craig Andrews > wrote: =EF=BB=BF Edzard =20 For the backplane? It is the same file as I have always used On May 30, 2021, at 11:58 PM, edzard@kolks.nl = wrote: =EF=BB=BF Hello Craig, =20 =20 Sorry to bother you again! =20 JLCPCB got back to me. Seems there is a problem with the trace clearance = of some parts of the connector. =20 Is the file on your Website newer/different or is it the same you = uploaded to them without any issues? =20 =20 Thanks again, =20 =20 Kind regards, =20 Edzard =20 =20 =20 Van: JLCPCB Support >=20 Verzonden: maandag 31 mei 2021 05:06 Aan: Edzard Kolks > Onderwerp: PCB order issue confirm2667557A_Y102---JLCPCB =20 Hi Sir, Well got your order with many thanks~ Sorry to bother you, but there is an issue that we want to confirm with = you before proceeding. =20 As shown below, the pad to trace clearance is too narrow. Could you please kindly check below capabilities and modify gerber? https://jlcpcb.com/capabilities/Capabilities =20 Since there is no access at our end to replace file for you, we have = canceled the order without refund (enable the replace file button) for = you. Please kindly upload new gerber file on your order history. =20 Your early reply will be highly appreciated! =20 Thank you so much! .=20 Susie long=20 =09 =09 Web:=20 JLCPCB.COM =20 Email:=20 susie@jlcpcb.com=20 How would you rate my reply? = Great = Okay = Not Good {#HS:1528957379-410581#}=20 ------=_NextPart_000_023F_01D9CDD8.7D852C90 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hello = Craig,

 

Hope all is well with = you.

 

I ordered some items from you = through Tindy. Yesterday you send me an e-mail (edzard@netbase.eu) but somehow I = can=E2=80=99t respond through the Tindy = environment.

 

I = have the next version of the SDK cpu and display boards on order as well = as another keycap set. Maybe you would want to cancel this order and = wait a few weeks for those boards to arrive? Or download the next = version and order directly from a pcb shop like jlcpcb?
Let me know, = you can cancel this order and reorder when the next version is available = so you do not have to patch

 

I would like the newest version of the = PCB=E2=80=99s and Keycap. I suggest we let this order go through (too = much hassle to cancel en reorder) and you send me the PCB=E2=80=99s/IC = etc. when the new version is ready.

 

Is there also a PCB (or Geber file) = for the keycap available ? On your Website these files return an error = (not there or something like that).

 

 

Thanks for your time and = trouble,

 

 

Best = regards,

 

Edzard

Eindhoven =E2=80=93 The = Netherlands

 

 

 

Van: Craig Andrews <craig.andrews@tessol-inc.com> =
Verzonden: Wednesday, 2 June 2021 02:57
Aan: Edzard = Kolks <edzard@kolks.nl>
Onderwerp: Re: PCB order issue = confirm2667557A_Y102---JLCPCB

 

Edzard

 

Sorry, I still have not gotten a chance to go this. My = son is moving houses and have been helping him the last few = days

Will get to this as = soon as I can. Hopefully I just need to update their clearance and = refill the ground,  but if it is a trace problem that could take a = while longer. 

 

Regards

 

Craig



On May 31, 2021, at 10:39 AM, Edzard = Kolks <edzard@kolks.nl> = wrote:

=EF=BB=BF

Craig,

 

Not a problem at = all!

 

Sorry for the = troubles!

 

Maybe they changed their specs = indeed:

https://jlcpcb.com/= capabilities/Capabilities

 

 

 

 

Edzard

 

From: Craig Andrews <craig.andrews@tessol-inc.com= >
Date: Monday, 31 May 2021 at 19:02
To: = <edzard@kolks.nl>
Subject: = Re: PCB order issue = confirm2667557A_Y102---JLCPCB

 

Edzard

Unfortunately I will be unable to modify the file = today.   I will email an updated file tomorrow. Perhaps they have = changed their specifications?




On May 31, 2021, at 9:48 AM, Craig = Andrews <craig.andrews@tessol-inc.com= > wrote:

=EF=BB=BF

Edzard

 

For the backplane?  It is the same file as I have = always used




On May 30, 2021, at 11:58 PM, edzard@kolks.nl = wrote:

=EF=BB=BF

Hello = Craig,

 

 

Sorry to bother you = again!

 

JLCPCB got back to me. Seems there = is a problem with the trace clearance of some parts of the = connector.

 

Is the file on your Website = newer/different or is it the same you uploaded to them without any = issues?  

 

Thanks = again,

 

 

Kind = regards,

 

Edzard

 

 

 

Van: JLCPCB Support <support@jlcpcb.com> =
Verzonden: maandag 31 mei 2021 05:06
Aan: Edzard = Kolks <edzard@kolks.nl>
Onderwerp:<= /b> PCB order issue = confirm2667557A_Y102---JLCPCB

 

Hi = Sir,

Wel= l got your order with many thanks~

Sor= ry to bother you, but there is an issue that we want to confirm with you = before proceeding.

 

As = shown below, the pad to trace clearance is too = narrow.

Cou= ld you please kindly check below capabilities and modify = gerber?

https://jlcpcb.com/= capabilities/Capabilities

 

Since there is = no access at our end to replace file for you, we have canceled the order = without refund (enable the replace file button) for = you.

Please kindly = upload new gerber file on your order = history.

 

You= r early reply will be highly appreciated!

 

Tha= nk you so much!

3D"Image

. =



3D"Image

S= usie long

W= eb:

<= a href=3D"http://JLCPCB.COM">JLCPCB.COM =  

E= mail:

<= a href=3D"mailto:%7b%25user.email%25">susie@jlcpcb.com =



How would you = rate my reply?
Great    Okay    Not = Good

{#HS:1528957379-410581#} 3D"Image

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