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From: "Coughlin, Jeff" <Jeff.Coughlin@mdch.com>
To: "Kelly.andrews@tessol-inc.com" <Kelly.andrews@tessol-inc.com>
Subject: Re: Open home warranty items 
Thread-Topic: Open home warranty items 
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Date: Wed, 14 Sep 2022 18:04:38 +0000
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Kelly,

Just checking on the status of your home warranty work. I see  all the item=
s on the list have work orders for them, so I would assume they are complet=
ed by now, if not let me know.

Thanks


Jeff Coughlin

Superintendent

Richmond American Homes

222 NE Park Plaza Dr Suite 127

Vancouver, WA 98684

Cell: 208.866.7627

E-Mail: Jeff.coughlin@mdch.com<mailto:Phillip.Pahlisch@mdch.com>



To submit a warranty request, please fill out our online form at:

www.richmondamerican.com/warranty-services<http://www.richmondamerican.com/=
warranty-services>

For Emergency Requests (electrical, plumbing, or total loss of heat) call o=
ur 24-hour emergency line at 360.869.7490

Information/Questions/Status of Warranty: Portlandhomecare@mdch.com<mailto:=
Portlandhomecare@mdch.com>

________________________________
From: Coughlin, Jeff
Sent: Monday, August 22, 2022 9:28 AM
To: Kelly.andrews@tessol-inc.com <Kelly.andrews@tessol-inc.com>
Subject: Open home warranty items

Michael,

I am taking over the warranty close out for Moonlight. Unfortunately, I was=
 not able to talk with Sunny before she left on any of the Warranty status,=
 so i am reaching out to you for confirmation before scheduling any of it.

I see you have a work order for door adjustments, and yearend drywall and p=
aint, but can't see if it has been scheduled or completed.

Please let me know if this work has been completed, if not what days work b=
est for you if not.

Thanks

Jeff Coughlin

Superintendent

Richmond American Homes

222 NE Park Plaza Dr Suite 127

Vancouver, WA 98684

Cell: 208.866.7627

E-Mail: Jeff.coughlin@mdch.com<mailto:Phillip.Pahlisch@mdch.com>



To submit a warranty request, please fill out our online form at:

www.richmondamerican.com/warranty-services<http://www.richmondamerican.com/=
warranty-services>

For Emergency Requests (electrical, plumbing, or total loss of heat) call o=
ur 24-hour emergency line at 360.869.7490

Information/Questions/Status of Warranty: Portlandhomecare@mdch.com<mailto:=
Portlandhomecare@mdch.com>

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<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
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Kelly,&nbsp;</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
Just checking on the status of your home warranty work. I see&nbsp; all the=
 items on the list have work orders for them, so I would assume they are co=
mpleted by now, if not let me know.&nbsp;</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
Thanks&nbsp;</div>
<div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);">
<br>
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<div id=3D"Signature">
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<p style=3D"text-align: start; background-color: white; color: black; font-=
family: Calibri, sans-serif; margin: 0px; line-height: 1.5;">
<span style=3D"font-size: 14px;"><b>Jeff Coughlin</b></span></p>
<p style=3D"text-align:start;background-color:white;color:black;font-size:1=
1pt;font-family:Calibri, sans-serif;margin:0px;line-height:1.5">
<b><span style=3D"font-size:10.5pt;margin:0px">Superintendent&nbsp;</span><=
/b><span style=3D"margin:0px;color:rgb(33, 33, 33)">&nbsp;</span></p>
<p style=3D"text-align:start;background-color:white;color:black;font-size:1=
1pt;font-family:Calibri, sans-serif;margin:0px;line-height:1.5">
<span style=3D"font-size:10.5pt;margin:0px">Richmond American Homes</span><=
span style=3D"margin:0px;color:rgb(33, 33, 33)">&nbsp;</span></p>
<p style=3D"text-align:start;background-color:white;color:black;font-size:1=
1pt;font-family:Calibri, sans-serif;margin:0px;line-height:1.5">
<u><span style=3D"font-size:10.5pt;margin:0px"><span dir=3D"ltr" style=3D"m=
argin:0px">222 NE Park Plaza Dr Suite 127</span></span></u><span style=3D"m=
argin:0px;color:rgb(33, 33, 33)">&nbsp;</span></p>
<p style=3D"text-align:start;background-color:white;color:black;font-size:1=
1pt;font-family:Calibri, sans-serif;margin:0px;line-height:1.5">
<u><span style=3D"font-size:10.5pt;margin:0px"><span dir=3D"ltr" style=3D"m=
argin:0px">Vancouver, WA 98684</span></span></u><span style=3D"margin:0px;c=
olor:rgb(33, 33, 33)">&nbsp;</span></p>
<p style=3D"text-align:start;background-color:white;color:black;font-size:1=
1pt;font-family:Calibri, sans-serif;margin:0px;line-height:1.5">
<b><span style=3D"font-size:10pt;margin:0px;color:rgb(23, 54, 93)">Cell: <u=
>208.866.7627</u></span></b></p>
<p style=3D"text-align:start;background-color:white;color:black;font-size:1=
1pt;font-family:Calibri, sans-serif;margin:0px;line-height:1.5">
<b><span style=3D"font-size:10pt;margin:0px;color:rgb(23, 54, 93)">E-Mail: =
</span></b><b><u><span style=3D"font-size:10pt;margin:0px;color:blue"><a hr=
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oreferrer" data-auth=3D"NotApplicable" title=3D"mailto:Phillip.Pahlisch@mdc=
h.com" data-safelink=3D"true" data-linkindex=3D"0" style=3D"margin:0px;colo=
r:rgb(0, 120, 212)"><span style=3D"margin:0px;color:rgb(5, 99, 193)">Jeff.c=
oughlin@mdch.com</span></a></span></u></b><span style=3D"margin:0px;color:r=
gb(33, 33, 33)">&nbsp;</span></p>
<p style=3D"text-align:start;color:black;font-size:11pt;font-family:Calibri=
, sans-serif;margin:0px;line-height:1.5">
&nbsp;</p>
<p style=3D"text-align:start;color:black;font-size:11pt;font-family:Calibri=
, sans-serif;margin:0px;line-height:1.5">
To submit a warranty request, please fill out our online form at: &nbsp;</p=
>
<p style=3D"text-align:start;color:black;font-size:11pt;font-family:Calibri=
, sans-serif;margin:0px;line-height:1.5">
<a href=3D"http://www.richmondamerican.com/warranty-services" target=3D"_bl=
ank" rel=3D"noopener noreferrer" data-auth=3D"NotApplicable" data-safelink=
=3D"true" data-linkindex=3D"1" style=3D"margin:0px;color:rgb(0, 120, 212)">=
www.richmondamerican.com/warranty-services</a>&nbsp;</p>
<p style=3D"text-align:start;color:black;font-size:11pt;font-family:Calibri=
, sans-serif;margin:0px;line-height:1.5">
<span style=3D"margin:0px;color:red">For Emergency Requests (electrical, pl=
umbing, or total loss of heat) call our 24-hour emergency line at<span styl=
e=3D"margin:0px">&nbsp;</span><span dir=3D"ltr" style=3D"margin:0px;color:r=
gb(0, 120, 212)">360.869.7490</span>&nbsp;</span></p>
<p style=3D"text-align:start;color:black;font-size:11pt;font-family:Calibri=
, sans-serif;margin:0px;line-height:1.5">
<b><span style=3D"margin:0px;color:rgb(33, 33, 33)">Information/Questions/S=
tatus of Warranty:&nbsp;<a href=3D"mailto:Portlandhomecare@mdch.com" target=
=3D"_blank" rel=3D"noopener noreferrer" data-auth=3D"NotApplicable" data-sa=
felink=3D"true" data-linkindex=3D"2" style=3D"margin:0px;color:rgb(0, 120, =
212)"><span style=3D"margin:0px;color:rgb(5, 99, 193)">Portlandhomecare@mdc=
h.com</span></a></span></b><span style=3D"margin:0px;color:rgb(33, 33, 33)"=
>&nbsp;</span></p>
</div>
</div>
</div>
<div id=3D"appendonsend"></div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> Coughlin, Jeff<br>
<b>Sent:</b> Monday, August 22, 2022 9:28 AM<br>
<b>To:</b> Kelly.andrews@tessol-inc.com &lt;Kelly.andrews@tessol-inc.com&gt=
;<br>
<b>Subject:</b> Open home warranty items </font>
<div>&nbsp;</div>
</div>
<style type=3D"text/css" style=3D"display:none">
<!--
p
	{margin-top:0;
	margin-bottom:0}
-->
</style>
<div dir=3D"ltr">
<div class=3D"x_elementToProof" style=3D"font-family:Calibri,Arial,Helvetic=
a,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<div class=3D"x_x_elementToProof" style=3D"font-size:12pt; margin:0px; back=
ground-color:rgb(255,255,255)">
<span class=3D"x_x_x_elementToProof" style=3D"margin:0px"><span style=3D"ma=
rgin:0px; color:rgb(32,31,30); background-color:white">Michael,</span><span=
 style=3D"font-size:15px; margin:0px; color:rgb(32,31,30); background-color=
:rgb(255,255,255); display:inline!important"></span></span>
<div class=3D"x_x_x_elementToProof" style=3D"margin:0px">
<div style=3D"margin:0px; color:rgb(32,31,30); background-color:white"><br>
I am taking over the warranty close out for Moonlight. Unfortunately, I was=
 not able to talk with Sunny before she left on any of the Warranty status,=
 so i am reaching out to you for confirmation before scheduling any of it.&=
nbsp;</div>
<div style=3D"margin:0px; color:rgb(32,31,30); background-color:white"><br>
</div>
<div style=3D"margin:0px; color:rgb(32,31,30); background-color:white">I se=
e you have a work order for door adjustments, and yearend drywall and paint=
, but can't see if it has been scheduled or completed.&nbsp;<span style=3D"=
color:rgb(32,31,30)">&nbsp;</span></div>
<div style=3D"margin:0px; color:rgb(32,31,30); background-color:white"><br>
</div>
<div style=3D"margin:0px; color:rgb(32,31,30); background-color:white">Plea=
se let me know if this work has been completed, if not what days work best =
for you if not.&nbsp;</div>
<span style=3D"margin:0px; color:rgb(32,31,30); background-color:white"></s=
pan></div>
<br>
</div>
<div style=3D"font-size:15px; margin:0px; color:rgb(32,31,30); background-c=
olor:rgb(255,255,255)">
<span class=3D"x_x_elementToProof" style=3D"font-size:12pt; font-family:Cal=
ibri,Arial,Helvetica,sans-serif; margin:0px; color:rgb(0,0,0)">Thanks&nbsp;=
</span></div>
</div>
<div>
<div class=3D"x_elementToProof" style=3D"font-family:Calibri,Arial,Helvetic=
a,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<b style=3D"color:inherit; font-family:inherit; font-size:14px; font-style:=
inherit; font-variant-ligatures:inherit; font-variant-caps:inherit"><br>
</b></div>
<div class=3D"x_elementToProof" style=3D"font-family:Calibri,Arial,Helvetic=
a,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<b style=3D"color:inherit; font-family:inherit; font-size:14px; font-style:=
inherit; font-variant-ligatures:inherit; font-variant-caps:inherit">Jeff Co=
ughlin</b><br>
</div>
<div id=3D"x_Signature">
<p style=3D"text-align:start; background-color:white; color:black; font-siz=
e:11pt; font-family:Calibri,sans-serif; margin:0px; line-height:1.5">
<b><span style=3D"font-size:10.5pt; margin:0px">Superintendent&nbsp;</span>=
</b><span style=3D"margin:0px; color:rgb(33,33,33)">&nbsp;</span></p>
<p style=3D"text-align:start; background-color:white; color:black; font-siz=
e:11pt; font-family:Calibri,sans-serif; margin:0px; line-height:1.5">
<span style=3D"font-size:10.5pt; margin:0px">Richmond American Homes</span>=
<span style=3D"margin:0px; color:rgb(33,33,33)">&nbsp;</span></p>
<p style=3D"text-align:start; background-color:white; color:black; font-siz=
e:11pt; font-family:Calibri,sans-serif; margin:0px; line-height:1.5">
<u><span style=3D"font-size:10.5pt; margin:0px"><span dir=3D"ltr" style=3D"=
margin:0px">222 NE Park Plaza Dr Suite 127</span></span></u><span style=3D"=
margin:0px; color:rgb(33,33,33)">&nbsp;</span></p>
<p style=3D"text-align:start; background-color:white; color:black; font-siz=
e:11pt; font-family:Calibri,sans-serif; margin:0px; line-height:1.5">
<u><span style=3D"font-size:10.5pt; margin:0px"><span dir=3D"ltr" style=3D"=
margin:0px">Vancouver, WA 98684</span></span></u><span style=3D"margin:0px;=
 color:rgb(33,33,33)">&nbsp;</span></p>
<p style=3D"text-align:start; background-color:white; color:black; font-siz=
e:11pt; font-family:Calibri,sans-serif; margin:0px; line-height:1.5">
<b><span style=3D"font-size:10pt; margin:0px; color:rgb(23,54,93)">Cell: <u=
>208.866.7627</u></span></b></p>
<p style=3D"text-align:start; background-color:white; color:black; font-siz=
e:11pt; font-family:Calibri,sans-serif; margin:0px; line-height:1.5">
<b><span style=3D"font-size:10pt; margin:0px; color:rgb(23,54,93)">E-Mail: =
</span></b><b><u><span style=3D"font-size:10pt; margin:0px; color:blue"><a =
href=3D"mailto:Phillip.Pahlisch@mdch.com" target=3D"_blank" rel=3D"noopener=
 noreferrer" data-auth=3D"NotApplicable" title=3D"mailto:Phillip.Pahlisch@m=
dch.com" data-safelink=3D"true" data-linkindex=3D"0" style=3D"margin:0px; c=
olor:rgb(0,120,212)"><span style=3D"margin:0px; color:rgb(5,99,193)">Jeff.c=
oughlin@mdch.com</span></a></span></u></b><span style=3D"margin:0px; color:=
rgb(33,33,33)">&nbsp;</span></p>
<p style=3D"text-align:start; color:black; font-size:11pt; font-family:Cali=
bri,sans-serif; margin:0px; line-height:1.5">
&nbsp;</p>
<p style=3D"text-align:start; color:black; font-size:11pt; font-family:Cali=
bri,sans-serif; margin:0px; line-height:1.5">
To submit a warranty request, please fill out our online form at: &nbsp;</p=
>
<p style=3D"text-align:start; color:black; font-size:11pt; font-family:Cali=
bri,sans-serif; margin:0px; line-height:1.5">
<a href=3D"http://www.richmondamerican.com/warranty-services" target=3D"_bl=
ank" rel=3D"noopener noreferrer" data-auth=3D"NotApplicable" data-safelink=
=3D"true" data-linkindex=3D"1" style=3D"margin:0px; color:rgb(0,120,212)">w=
ww.richmondamerican.com/warranty-services</a>&nbsp;</p>
<p style=3D"text-align:start; color:black; font-size:11pt; font-family:Cali=
bri,sans-serif; margin:0px; line-height:1.5">
<span style=3D"margin:0px; color:red">For Emergency Requests (electrical, p=
lumbing, or total loss of heat) call our 24-hour emergency line at<span sty=
le=3D"margin:0px">&nbsp;</span><span dir=3D"ltr" style=3D"margin:0px; color=
:rgb(0,120,212)">360.869.7490</span>&nbsp;</span></p>
<p style=3D"text-align:start; color:black; font-size:11pt; font-family:Cali=
bri,sans-serif; margin:0px; line-height:1.5">
<b><span style=3D"margin:0px; color:rgb(33,33,33)">Information/Questions/St=
atus of Warranty:&nbsp;<a href=3D"mailto:Portlandhomecare@mdch.com" target=
=3D"_blank" rel=3D"noopener noreferrer" data-auth=3D"NotApplicable" data-sa=
felink=3D"true" data-linkindex=3D"2" style=3D"margin:0px; color:rgb(0,120,2=
12)"><span style=3D"margin:0px; color:rgb(5,99,193)">Portlandhomecare@mdch.=
com</span></a></span></b><span style=3D"margin:0px; color:rgb(33,33,33)">&n=
bsp;</span></p>
</div>
</div>
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